Standard check-in is from 15:00 and check-out is until 11:00. Early arrival and late departure depend on availability and are confirmed by the guest team.
Before and during your stay
Straight answers. Fewer surprises.
The essentials on arrival, cancellations, cleaning and longer stays. Your property-specific terms are always confirmed before booking.
Guest policies
Know before you arrive.
These are our general principles. Where a property or rate has different terms, we’ll state them in writing before you agree.
No invented rates or availabilityTerms before payment
The exact cancellation and amendment terms are shared with your confirmed rate before you commit. They may vary by stay length and offer.
Fresh linen and scheduled cleaning are included according to the length of your stay. Extra cleaning can be arranged with the team.
Any security deposit, payment schedule and accepted method will be stated clearly in your booking terms. An availability request never creates a charge.
Families are welcome. Tell us the children’s ages and any cot or setup needs in your request so we can confirm the right space.
Accessibility differs by building and apartment. Contact us before booking with your specific mobility or sensory requirements so we can verify the fit honestly.
Monthly and extended stays are welcome. Rates, cleaning rhythm, utilities and notice terms are confirmed individually until the PMS is connected.
Asfour homes are non-smoking and parties are not permitted. Property-specific quiet hours, visitor and pet rules are shared before confirmation.